Privacy Policy

Privacy Policy
Horus Media Limited
Last Updated: 19 May 2026
Privacy & Compliance Framework


13. LIMITATION OF LIABILITY

13.1 Limitation of Liability. Except for violation of law that cannot be excluded:

(a) the Company will not be liable for indirect, consequential, punitive or special damages;

(b) the Company's maximum liability in any calendar year will not exceed the total Fees paid by the Customer for that year;

(c) the Customer will be liable for all Losses arising from error, negligence, fraud or breach of these Terms by the Customer.


13.2 Exclusions. The Company is not responsible for:

(a) losses due to negligence, fraud or misconduct of third parties such as banks, liquidity providers or financial institutions;

(b) non-execution of Transactions due to incorrect information provided by the Customer;

(c) errors by the Acquirer's bank;

(d) any event outside our control.


14. REPRESENTATIONS AND WARRANTIES

14.1 Customer Representations. The Customer represents and warrants that:

(a) if it is a company, it is a duly incorporated and validly existing company;

(b) it is registered to do business in all jurisdictions where it conducts operations;

(c) it possesses all licenses, permits and powers necessary;

(d) it has the power and authority to execute these Terms;

(e) execution of these Terms does not violate applicable laws or other agreements;

(f) there are no legal proceedings that may hinder its obligations.


14.2 Additional Warranties. The Customer warrants:

(a) to have a permanent establishment in the operational territory;

(b) not to be a payment facilitator according to network rules;

(c) to comply with anti-money laundering laws and applicable regulations;

(d) not to be subject to international sanctions.


15. INDEMNIFICATION

15.1 Customer Indemnification (applicable to Corporate Customers).

The Customer indemnifies and holds harmless the Company and its Affiliates from all Losses arising from:

(a) breach of these Terms;

(b) failure to comply with applicable law;

(c) violation of the Acceptable Use Policy;

(d) misuse of the Services;

(e) infringement of third parties' intellectual property rights;

(f) actions by authorized users that the Company reasonably believed were authorized;

(g) failure to fund Transactions as instructed.


16. CONFIDENTIALITY

16.1 Confidential Information. The parties commit to:

(a) treating as confidential the Confidential Information of the other party;

(b) using it only for the specified purposes;

(c) not disclosing it to third parties without written consent;

(d) adopting reasonable measures to protect it.


16.2 Exceptions. Confidentiality does not apply when disclosure is:

(a) required by law or by a competent court;

(b) already in the public domain;

(c) received from third parties without confidentiality restrictions;

(d) independently developed.


17. TERM AND TERMINATION

17.1 Effective Term. These Terms become effective from the Start Date and continue until termination according to the provisions of this Section 17.


17.2 Termination by Company. The Company may terminate these Terms with 60 days' written notice.

The Company may terminate immediately if:

(a) the Customer materially violates the Terms and does not remedy within 30 days of notice;

(b) the Customer is insolvent or we reasonably believe they may become insolvent;

(c) the Customer is subject to insolvency proceedings or asset seizure;

(d) the Customer violates the Acceptable Use Policy;

(e) the Customer falls below certain risk thresholds;

(f) the Customer's conduct is disreputable or damages the Company's reputation;

(g) the Company is required by a Competent Authority.


17.3 Termination by Customer. The Customer may terminate with 60 days' written notice.


17.4 Effects of Termination. Upon termination:

(a) the Customer must immediately cease use of the Services;

(b) the Company may disable account access;

(c) the Customer remains responsible for all Fees owed;

(d) confidentiality obligations continue;

(e) the Company continues to have recovery rights for Chargebacks and other claims.


18. TECHNICAL LIMITATIONS

18.1 Availability. While we strive for continuous availability, the Company does not guarantee that the Services will operate uninterrupted or error-free.

Interruptions may occur for maintenance, security or other reasonable reasons.


18.2 Limited Warranty. Except where prohibited, the Company provides no express or implied warranties regarding the Services.

All implied warranties of merchantability, fitness for a particular purpose or non-infringement are excluded.


19. COMMUNICATIONS

19.1 Contact Methods. All official communications will be sent by email to the address provided by the Customer or through our website.

The Customer is responsible for keeping their contact information up-to-date.


19.2 Legal Notices. Legal notices will be deemed received when sent by email or published on our website.


20. GENERAL PROVISIONS

20.1 Governing Law. These Terms are governed by the laws of Hong Kong, without regard to its conflict of law principles.


20.2 Jurisdiction. The Customer consents to the exclusive jurisdiction of the courts of Hong Kong for any dispute.


20.3 Entire Agreement. These Terms, together with the Privacy Policy, Acceptable Use Policy and other documents incorporated by reference, constitute the entire agreement between the parties.


20.4 Severability. If any provision is declared invalid, the remaining provisions remain in effect.


20.5 Waiver. Failure to enforce any provision does not constitute a waiver of future rights.


20.6 Assignment. The Customer cannot assign these Terms without written consent.

The Company may assign without restrictions.


20.7 Notice. Any legal action must be brought within 12 months of the cause of action.